Effective Date: October 1, 2025
Owner: Dexter Ico Coaching (“we,” “our,” “us”)

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with Dexter Ico Coaching through our website, coaching programs, courses, and related services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, billing details, and other data you voluntarily provide.

• Coaching Information: Notes or background information you choose to share during coaching sessions or program participation.

• Technical Information: IP address, browser type, device information, and cookies when you visit our website.

• Payment Information: Collected securely through third-party processors; we do not store your full credit card details.

2. How We Use Your Information

Your information is used to:

• Provide coaching, courses, and related services.

• Process payments and manage your account.

• Communicate with you (respond to inquiries, send updates, newsletters, or promotional offers if opted in).

• Improve website functionality and user experience.

• Comply with legal obligations.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union or similar jurisdictions, we process your personal information under the following legal bases:

• Consent: When you voluntarily provide information or subscribe to communications.

• Contract: When processing is necessary to deliver the services you purchase.

• Legal Obligation: When we are required by law to retain or disclose data.

• Legitimate Interests: To improve our services and protect against misuse.

4. Sharing of Information

We do not sell, rent, or trade your personal information.
We may share information with:

• Service Providers (payment processors, email platforms, course hosting providers) strictly to deliver services.

• Legal Authorities if required to comply with legal obligations or protect rights, safety, or property.

5. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve site performance and security.

• Track usage statistics.

• Personalize your experience.
  You may disable cookies in your browser settings, though this may affect functionality.

6. Data Storage and Retention

• Your data is stored securely on platforms we use (e.g., course hosting, CRM, payment processors).

• We retain personal data only as long as necessary for service delivery, legal compliance, or legitimate business needs.

• You may request deletion of your personal data at any time (see Section 8).

7. International Data Transfers

If you access our services from outside [Canada or your country], your information may be transferred and processed in countries with different data protection laws.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.

• Request deletion (“right to be forgotten”).

• Withdraw consent for marketing communications.

• Request a copy of the data we hold on you (data portability).

• Object to processing for certain purposes.

To exercise your rights, contact us at: hello@dexterico.com.

9. Children’s Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. Security

We take reasonable steps to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.”

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Dexter Ico Coaching
hello@dexterico.com